{"id":1945,"date":"2025-01-23T16:39:02","date_gmt":"2025-01-23T14:39:02","guid":{"rendered":"https:\/\/malestuskivid.ee\/?page_id=1945"},"modified":"2025-03-16T11:42:27","modified_gmt":"2025-03-16T09:42:27","slug":"privaatsuspoliitika","status":"publish","type":"page","link":"https:\/\/malestuskivid.ee\/en\/privaatsuspoliitika\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h2>Processing of personal data<\/h2>\n<p>The controller of personal data of the online store malestuskivi.ee is M\u00e4lestuskivid LLC (registration code 17146251) with address \u00dclgase tee 15, Kallavere village, J\u00f5el\u00e4htme parish, Harju County, 74121 Estonia<br \/>\nphone +372 5333 5054 \u00a0and e-mail info@malestuskivid.ee<br \/>\nMalestuskivid LLC forwards the personal data necessary for making payments to the authorized processor Swedbank.<\/p>\n<h4>What personal data is processed<\/h4>\n<ul>\n<li>name, telephone number and e-mail address;<\/li>\n<li>delivery address of goods;<\/li>\n<li>bank account number;<\/li>\n<li>cost of goods and services and payment-related data (purchase history);<\/li>\n<li>customer support data.<\/li>\n<\/ul>\n<h4>For what purpose is personal data processed<\/h4>\n<p>Personal data is used to manage customer orders and deliver goods.<br \/>\nPurchase history data (purchase date, goods, quantity, customer data) is used to compile an overview of purchased goods and services and to analyze customer preferences.<br \/>\nThe bank account number is used to refund payments to the customer.<br \/>\nPersonal data such as e-mail, telephone number, customer name are processed in order to resolve issues related to the provision of goods and services (customer support).<br \/>\nThe IP address or other network identifiers of the online store user are processed to provide the online store as an information society service and to produce website usage statistics.<\/p>\n<h4>Legal basis<\/h4>\n<p>he processing of personal data is carried out for the purpose of fulfilling the contract concluded with the customer.<br \/>\nhe processing of personal data is carried out to fulfill a legal obligation (e.g. accounting and resolving consumer disputes).<\/p>\n<h4>Recipients to whom personal data is transferred<\/h4>\n<p>Personal data is transferred to the online store customer support to manage purchases and purchase history and to resolve customer problems.<br \/>\nThe name, telephone number and e-mail address are transferred to the transport service provider chosen by the customer. If the goods are delivered by courier, then in addition to the contact details, the customer's address is also transferred. If the online store's accounting is carried out by a service provider, then personal data is transferred to the service provider for accounting operations. Personal data may be transferred to information technology service providers if this is necessary to ensure the functionality of the online store or data hosting.<\/p>\n<h4>Security and access to data<\/h4>\n<p>Personal data is stored on web hosting.ee servers located in a member state of the European Union or a country that has joined the European Economic Area. Data may be transferred to countries whose level of data protection has been assessed by the European Commission as adequate and to US companies that have joined the Privacy Shield framework. Access to personal data is available to online store employees who can access personal data in order to resolve technical issues related to the use of the online store and to provide customer support services.<br \/>\nThe online store implements appropriate physical, organizational and IT security measures to protect personal data against accidental or unlawful destruction, loss, alteration or unauthorized access and disclosure.<br \/>\nPersonal data is transferred to online store authorized processors (e.g. transportation service provider and data hosting) based on agreements concluded with the online store and authorized processors. Authorized processors are required to ensure appropriate safeguards when processing personal data.<\/p>\n<h4>Withdrawal of consent<\/h4>\n<p>If the processing of personal data is based on the client's consent, the client has the right to withdraw the consent by notifying customer support by e-mail.<\/p>\n<h4>Storage<\/h4>\n<p>If a purchase is made in the online store without a customer account, the purchase history is stored for three years.<br \/>\nIn the case of disputes related to payments and consumer disputes, personal data is stored until the claim is satisfied or the statute of limitations expires.<br \/>\nPersonal data necessary for accounting is stored for seven years.<\/p>\n<h4>Deletion<\/h4>\n<p>To delete personal data, you must contact customer support by e-mail. The deletion request will be responded to no later than within a month and the period for data deletion will be specified.<\/p>\n<h4>Transfer<\/h4>\n<p>A request for the transfer of personal data submitted by e-mail will be responded to no later than within a month.<br \/>\nCustomer support will verify the identity of the person and inform you about the personal data that is subject to transfer.<\/p>\n<h4>Direct marketing communications<\/h4>\n<p>The email address and phone number are used to send direct marketing communications if the customer has given their consent. If the customer does not wish to receive direct marketing communications, they must select the appropriate link in the footer of the email or contact customer support.<br \/>\nIf personal data is processed for the purpose of direct marketing (profiling), the customer has the right to object at any time to both the initial and further processing of their personal data, including profiling related to direct marketing, by informing customer support by e-mail at info@malestuskivid.ee.<\/p>\n<h4>Dispute resolution<\/h4>\n<p>Disputes related to the processing of personal data are resolved through customer support by tel. +372 5333 5054, e-mail: info@malestuskivid.ee.<br \/>\nThe supervisory authority is the Estonian Data Protection Inspectorate (<a href=\"mailto:info@aki.ee\">info@aki.ee<\/a>).<\/p>","protected":false},"excerpt":{"rendered":"<p>Isikuandmete t\u00f6\u00f6tlemine Veebipoe malestuskivi.ee isikuandmete vastutav t\u00f6\u00f6tleja on M\u00e4lestuskivid O\u00dc (registrikood 17146251) asukohaga \u00dclgase tee 15, Kallavere k\u00fcla, J\u00f5el\u00e4htme vald, Harjumaa, 74121 Eesti tel +372 5333 5054 \u00a0ja e-kiri info@malestuskivid.ee Malestuskivid O\u00dc edastab maksete teostamiseks vajalikud isikuandmed volitatud t\u00f6\u00f6tleja Swedbank-ile. Milliseid isikuandmeid t\u00f6\u00f6deldakse nimi, telefoninumber ja e-posti aadress; kauba kohaletoimetamise aadress; pangakonto number; kaupade ja teenuste maksumus ja maksetega seotud andmed (ostuajalugu); klienditoe andmed. Mis [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1945","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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